Policies


Described below are some general policies of the Hotel Avenida Palace. If in doubt , please do not hesitate to contact us by phone or email.

General Policies

 

Cancelations: without fees accepted until 48 hours prior to the arrival date.
Gratuities: children until 12 years are free of charge, when sharing the room with 2 adults.
Smoke policy: the Hotel is a non-smoking establishment, with the exception of the Palace Lounge, close to the bar.
Check-in: after 14:00h.
Check-out: until 12:00h.
Breakfast: buffet style, included in the room rate and served between 7:00h and 10:30h in the restaurant. The continental breakfast served in the bedroom has a service cost of 10€.
Safe: the Hotel is not responsible for any objects or documents that are not deposited, against receipt, in the reception safe. Nevertheless, all rooms are equipped with an electronic safe.

Privacy Policies

  • Check in time 2:00 PM
  • Check out time 12:00 PM
  • Children age 12
  • Pets not allowed
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